Frequently Asked Questions

 Question 1  . Who are you and what products you can produce ?
We are one of professional paper products manufactory , provide various of customized packages & printing service according to your request , such as high quality Gift Box, durable mailer box, luxury shopping Bag ,  excellent paper notebooks &books  , economical header card or Sticker&Label and other related.

Question 2 .  What kinds of file do i need to send for design and production ?
Please provide cdr,ai,pdf,eps design source files or manuscripts, we can provide free professional design and typesetting services;

Question 3: Can help design and provide samples? and samples are really free ?
A: Yes, We can guide you finish the design according to your ideal and make the samples within 1-3 days and express time is 4-6 days .  You no need pay the sample cost for digital color printing . but freight on your side .
 
Question 4 : What is the production Lead Time? and how long will I receive the packages ?
A:  The bulk prodcution lead time should be 7 ~12 working days according to your order quantity.
      The delivery time should be 3-7 working days by express / air. ( FedEx, UPS, DHL, TNT,  Aramex, etc)
      The shipping time should be 25~45 days by sea. (Depends on the delivery address)

Question 5 ; Can you provide products assembly service ?
A : Yes ,we can provide products assembly service if you need our help. 

Question 6 : Can you give me your contact information ? 
A : Sure ,  you can call us or send email any time ,  Call 86-18925729831 or info@makepaperbox.com  ,our friendly sales will reply you on time once receive your inquiry , thanks .
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